Terms of Use
Effective Date
July 13, 2026
Introduction
These Website Terms of Use govern your access to and use of the Get Care at Home website. By accessing or using this website, you agree to these Terms of Use. Please do not use the website if you do not agree to these terms.
1. About Get Care at Home
Get Care at Home is a California non-medical home care agency. We provide non-medical assistance and support that may include companionship, supervision, personal care assistance, meal preparation, light housekeeping, medication reminders, respite, dementia support, and assistance with activities of daily living. The precise services provided to a client are determined through an assessment and a separate written service agreement.
2. No Medical Services or Medical Advice
Get Care at Home does not provide medical diagnosis, medical treatment, skilled nursing, emergency medical services, or medical advice through this website. Website content is provided for general educational and informational purposes. It is not a substitute for advice from a physician, nurse, pharmacist, mental health professional, attorney, financial professional, or other qualified professional. You should consult an appropriate licensed professional regarding medical symptoms, medication concerns, treatment decisions, changes in health, or other clinical matters.
3. Emergencies
Do not use this website, a website form, email, or social media to report an emergency. Call 911 immediately when a person may be experiencing a medical emergency, immediate danger, abuse, neglect, exploitation, wandering emergency, suicidal crisis, or other urgent safety concern. Website messages may not be reviewed immediately.
4. No Caregiver-Client Relationship Created
Visiting the website, submitting a form, requesting a consultation, sending an email, or speaking with a representative does not create a client relationship, caregiver relationship, fiduciary relationship, or contractual duty. A service relationship begins only after Get Care at Home completes its required process and the appropriate parties sign a written service agreement. We may decline a service request when we cannot safely, legally, appropriately, or operationally provide the requested care.
5. Website Information Is Not a Service Guarantee
We try to keep website information accurate and current. However:
- Services may differ by location
- Caregiver availability may change
- Rates and minimum service requirements may change
- Specific services may be subject to assessment
- Some needs may fall outside the lawful scope of non-medical home care
- Insurance, public benefits, or third-party programs may have separate rules
- Website information may contain errors or become outdated
Nothing on the website guarantees caregiver availability, service eligibility, approval by a third-party payer, a particular outcome, or a specific rate.
6. Service Areas
References to cities, counties, communities, or service areas do not guarantee that services are available at every address. Availability may depend on staffing, travel distance, scheduling, safety, the client’s needs, and applicable licensing requirements.
7. Website Forms and Communications
You agree to provide accurate and complete information when using a website form. You may not knowingly:
- Submit false or misleading information
- Impersonate another person
- Submit information about another person without appropriate authority
- Upload malicious code
- Interfere with the website
- Use the website for unlawful, abusive, threatening, discriminatory, or fraudulent purposes
- Attempt to access systems or information without authorization
Submitting a message does not guarantee a response within a particular period.
8. Text Message Terms
When you provide your telephone number, you authorize us to contact you regarding your inquiry, requested services, scheduling, client care, employment application, or existing relationship. Promotional or marketing text messages will be sent only when permitted by law and based on the consent provided. Consent to receive marketing text messages is not required as a condition of purchasing services. Message and data rates may apply. Message frequency may vary. Reply STOP to opt out of promotional text messages. Reply HELP for assistance. Carriers are not responsible for delayed or undelivered messages.
9. Employment and Caregiver Applications
Information concerning employment, caregiver opportunities, compensation, scheduling, benefits, assignments, or qualifications is general and may change. Submitting an application does not:
- Guarantee an interview
- Guarantee employment
- Guarantee a client assignment
- Create an employment contract
- Alter the at-will nature of employment when applicable
Applicants may be required to satisfy background-check, training, licensing, registration, health-screening, work-authorization, driving, reference, and other lawful requirements.
10. Intellectual Property
The website and its contents, including text, graphics, logos, photographs, videos, handouts, educational materials, designs, service descriptions, and downloadable resources, are owned by or licensed to Get Care at Home unless otherwise stated. You may view and print website materials for personal, non-commercial use. You may not copy, reproduce, republish, sell, modify, distribute, publicly display, scrape, or commercially exploit website content without prior written permission.
11. User Submissions
When you submit comments, testimonials, photographs, feedback, reviews, suggestions, or other materials, you represent that:
- You have the right to provide the material
- The material is accurate to the best of your knowledge
- The material does not violate another person’s rights
- The material does not contain unlawful or malicious content
We will not publicly use a client’s name, image, testimonial, or private care information for marketing without appropriate permission. General suggestions and non-confidential feedback may be used to improve our services without compensation to you.
12. Third-Party Links
The website may link to third-party resources, government agencies, community organizations, insurance programs, social media platforms, or other websites. These links are provided for convenience. Get Care at Home does not control, endorse, warrant, or accept responsibility for third-party content, services, policies, availability, or security. You use third-party websites at your own discretion.
13. No Warranty
To the fullest extent permitted by law, the website is provided on an “as is” and “as available” basis. Get Care at Home does not warrant that:
- The website will always be available
- The website will be free from errors or harmful components
- Information will always be complete or current
- Website content will meet your particular needs
- Communications will be received or reviewed immediately
California law may provide rights that cannot lawfully be waived. Nothing in these Terms of Use is intended to waive those rights.
14. Limitation of Liability
To the fullest extent permitted by law, Get Care at Home and its owners, officers, employees, caregivers, contractors, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from website use. This includes damages arising from:
- Reliance on website information
- Website interruptions
- Lost or delayed communications
- Unauthorized access
- Third-party links or services
- Viruses or harmful code
- Decisions made based on general educational content
Nothing in these terms excludes liability that cannot legally be excluded under California law.
15. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Get Care at Home and its owners, officers, employees, contractors, and representatives from claims, losses, liabilities, damages, and expenses arising from:
- Your unlawful use of the website
- Your violation of these Terms of Use
- False information submitted by you
- Your infringement of another person’s rights
- Information about another person that you submitted without authorization
16. Privacy
Your use of the website is also governed by our Privacy Policy. Please review the Privacy Policy before submitting personal, health-related, employment, or care-related information.
17. Changes to the Website or Terms
We may change, suspend, or discontinue any part of the website at any time. We may update these Terms of Use by posting a revised version with a new effective date. Your continued use of the website after revised terms are posted constitutes acceptance of the revised terms.
18. Governing Law and Venue
These Terms of Use are governed by the laws of the State of California, without regard to conflict-of-law principles. Any legal action concerning the website or these Terms of Use must be brought in a court of competent jurisdiction located in Sacramento County, California, unless applicable law requires otherwise.
19. Severability
If any provision of these Terms of Use is found unenforceable, the remaining provisions will remain in effect. The unenforceable provision will be interpreted as closely as possible to its lawful intended purpose.
20. No Waiver
A failure by Get Care at Home to enforce any provision does not waive the right to enforce that provision later.
21. Entire Agreement
These Terms of Use and the Privacy Policy constitute the agreement concerning use of this website. They do not replace any client service agreement, employment agreement, caregiver agreement, payment authorization, consent form, or other written agreement entered into separately with Get Care at Home.
22. Contact Information
Questions about these Terms of Use may be directed to:
Get Care at Home
Citrus Heights, California
Phone: 279-782-1465
Email: care@getcareathome.net
Website: getcareathome.net
